Ajillity Pilates 24 Hour Cancellation Policy!

 In General

In order to provide our best service to you, our valued clients, we would like to remind you of our cancellation policy.

The cancellation policy will apply, when a studio session is cancelled with less than 24 hours notice. This will result in a deduction of a one session fee…

Remember that we are very busy and try and fit everyone in. Your 24 hour notice cancellation is important to help our bookings, therefore:

Please be aware:

Casual client payers – will be charged the full payment fee when NO 24 hour notice is given.

Block session payers – when NO 24 hour notice is given, you will be deducted 1 session.

We do understand that last minute circumstances and emergencies can occur; in those cases sessions WILL NOT be deducted.

Your co-operation may benefit somebody else. THANK YOU.

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